Many of us in the quality domain struggle to financially quantify our efforts and successes. Recent research shows that only a minority of the manufacturers deploy a Total Cost of Quality model to systematically track the financial impact of good and poor quality. In this whitepaper, we present a simple but effective approach to quantify your quality business function.
With this Total Cost of Quality model you can:
- Assess where your spending on quality goes
- Calculate the ROI of any quality-related investment
- Benchmark your quality business function with your peers